The Importance of Emotional Intelligence

Emotional intelligence is the concept that corporations, businesses, and institutes use to create a sense of self empowerment amongst their employees. Emotional intelligence is the use of an individual's emotions to manipulate a situation through intelligence. Intelligence can range from positive comments, rewards, etc. Such positive aspects create a sense of self empowerment. For example, if you work in operations department in a logistics company then you will understand that stress levels are very high. If you are working in an export department that is constantly rushing to meet deadlines (i.e. deliver cargo to the airport/port before the cut off, etc) then you may have a breakdown. High stress level jobs sometimes result in the emotional breakdown of an employee's state. So what do corporations do to overcome or avoid such breakdowns? Well it's called emotional intelligence. By complimenting your good work ethic, giving you a reward for employee of the month, a free lunch, etc. organizations use such tactics at a vulnerable time to show their appreciation. You as a stressed out employee begin to feel that there is hope, self empowered, and most importantly appreciated. This is called emotional intelligence.

Providing rewards is also another healthy way of having a manager like them, despite their actions (actions may be good or bad). However, the benefits of emotional intelligence are truly meant in a positive manner. They are not there to harm you but also give you the boost you need to enjoy what you do, appreciate your company and manager, etc. Nevertheless, this should be a continuous process by organizations - that is to continuously self empower and reward employees. Rewards can speak large volumes, but so can a simple "Thank you".

It is rare to see or hear managers say "thank you" or a "job well done". Most people are out to reap and gain benefits for themselves so showing any form of courtesy or appreciation is rarely even heard of. However, if you are a manager, make sure to find a way to motivate your employee. This will help to gain loyalty as well. Loyal employees will also be more productive as they want to do the best they can for their manager. Think about it, use of emotional intelligence is a win-win for all!